Guests & Rooms
Note: You can add up to 4 guests per room
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Welcomhotel by ITC Hotels
Tavleen Chail, Shimla
A retreat atop Chail’s hills, where nature’s muse rests.
Welcomhotel by ITC Hotels offers a heritage-led retreat with thoughtful spaces, warm hospitality, and immersive experiences inspired by the legacy of the historic Chail Palace.
ACCOMODATIONS
Welcomhotel by ITC Hotels, Shimla greets you with misty mountains and warm hospitality, inviting you to unwind, belong, and savour moments that feel deeply personal.
Sixty-five Rooms & Cottages
- All
- Rooms
- Suites
- Cottages
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Dining
Inspired by regional heritage, dining at Welcomhotel by ITC Hotels, Chail, brings together local flavours, mountain views, and moments of relaxed indulgence.
2 SIGNATURE RESTAURANTS
WelcomCafe Monal
Multicuisine
Named after the Monal, our cafe blends Himachali flavours and global cuisine in an elegant setting with tranquil views and warm hospitality.
Swizzle
Multicuisine
A vibrant restaurant where warm conversations meet inspired flavors, stylish interiors, and an ambience that invites you to stay longer.
CONFER, CONVENE, CELEBRATE
EXPERIENCES
Grounded in the energy of the mountains, each experience invites you to slow down, wander quiet paths, and simply be present
Getting Around
Hotel Information
- Arrival Information
- Services and Amenities
- Local Attractions
- Accessibility
- Documents
Check-In & Checkout Policy
- Contact Less Check-in & Check-out available.
- Should you require a late check-out, please contact your guest service coordinators in the lobby who will make every effort to accommodate your request subject to availability. Late check-out charges will apply as per the request.
ID Requirement & Age Policy
- All guests are required to produce a valid government approved ID (passport, driving license, voter ID) at the time of check-in. Foreign nationals must produce a valid passport & visa.
- All guest undertakes to present the documents as mentioned above or any additional documents which may be needed, at the time of check in to enable the Hotel permit the stay.
- All guests must be 18 years of age in order to be registered at the hotel.
Parking
- Complimentary on-site parking.
Currency Convertor
- Foreign currency can be exchanged at the front desk counters at their respective receptions. Foreign currency is exchanged for resident guests only.
Pet Policy
- ITC Grand Goa is a pet friendly resort.
- Pets (upto 25 kg) are allowed at the resort at an additional charge of INR 5000 ++ per room, per night. The resort services team holds the discretion to allow the pets entry into the retreat. The pets will be the responsibility of the owners and ITC Grand Goa bears no responsibility of the same.
- Please contact the hotel for detailed requirements prior to check-in.
Guest Conveniences
- Daily Housekeeping: YES
- Valet Dry-Cleaning: YES
- On Site Laundry Services: NO
- Iron & Ironing Board: YES
- Newspaper: YES
- Concierge Assistance: YES
- Luggage Storage Facility: YES
- Complimentary Wi-Fi in Public Areas: YES
- Elevator Access to all Floors: YES
- Multilingual Staff: YES
- Shoe Shine: YES
- Tailoring Services: NO
- In-Room Service: YES
- Florist Services: NO
- First Aid Assistance Kit: YES
- Umbrella: YES
- Doctor-On-Call: YES
- Stamping and Mailing facility: YES
- Currency Exchange: YES
- Business Center: NO
- Lounge: YES
- Business & Conference Venues: YES
Wellness & Leisure
- Fitness Centre: YES
- Outdoor Swimming Pool: NO
- Indoor Swimming Pool: NO
- Kids Swimming Pool: NO
- Temperature Controlled Swimming Pool: NO
- Infinity Swimming Pool: NO
- Gym Instructor: NO
- Jacuzzi: NO
- On-site Life Guard: NO
- Sauna: NO
- Steam: NO
- Yoga & Meditation Centre: NO
- Yoga Instructor: NO
- Recreational & Gaming Area: YES
- Salon Services: NO
- K by Kaya Kalp Spa: NO
- Kaya Kalp - The Royal Spa: NO
- In-house Spa Services: YES
- Kaya Kalp - The Spa: NO
- Souvenir Shop: NO
- ATM Facility: NO
- Airport/Boarding-Pass Kiosk: NO
- Pet-Friendly: NO
- Ollie's Club (Children Play Area): NO
- Ollie's Corner (Children Play Area): NO
Accessibility
- Lowered Closet Bars & Shelving: NO
- All Doorways Wheelchair Accessible: NO
- Accessible Entrances & Facilities: YES
- Mobility Accessible Rooms: NO
- Bussiness Centre: NO
- Fitness Centre: YES
- Meeting spaces and ballrooms: YES
- Pool pathway: NO
- Public entrance alternative: YES
- Restaurant(s)/Lounge(s): YES
- Spa: YES
Transportation & Connectivity
- Airport Transfers Services: YES
- Airport Shuttle Services: YES
- Limousine Services: YES
- Travel Desk: YES
- Valet Parking: NO
- On-Site Parking Facility: YES
- EV Charging Station: NO
Safety & Security
- CCTV Surveillance: YES
- Security Personnel: YES
- Fire Extinguishers: YES
- Emergency Evacuation Plan: YES
- Smoke Detectors: YES
- Boom Barriers: YES
- Discreet Security Screening: YES
Sustainablity Details
- Footprints (Carbon, Water, Waste): NO
- Environment Practices: YES
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