Check-In & Checkout Policy

• Contact Less Check-in & Check-out available.
• Should you require a late check-out, please contact your guest service coordinators in the lobby who will make every effort to accommodate your request subject to availability. Late check-out charges will apply as per the request.

ID Requirement & Age Policy

• All guests are required to produce a valid government approved ID (passport, driving license, voter ID) at the time of check-in. Foreign nationals must produce a valid passport & visa.
• All guest  undertakes to present the documents as mentioned above or any additional documents which may be needed, at the time of check in to enable the Hotel permit the stay.
• All guests must be 18 years of age in order to be registered at the hotel.

Parking

• Complimentary on-site parking.

Currency Convertor

• Foreign currency can be exchanged at the front desk counters at their respective receptions. Foreign currency is exchanged for resident guests only.

Pet Policy

• ITC Grand Goa is a pet friendly resort.
• Pets (upto 25 kg) are allowed at the resort at an additional charge of INR 5000 ++ per room, per night. The resort services team holds the discretion to allow the pets entry into the retreat. The pets will be the responsibility of the owners and ITC Grand Goa bears no responsibility of the same.
• Please contact the hotel for detailed requirements prior to check-in.